Terms of Service

Agreement to Terms

Welcome to Wosh, a car wash CRM platform operated by Nefarius Apps Bilgi Teknolojileri Limited Şirketi. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Provider

Definitions

• Service: The Wosh CRM platform, including all features, applications, and related services.
• User: Any individual or entity that creates an account and uses the Service.
• Subscription: A paid plan that grants access to the Service for a specified period.
• Content: Any data, text, files, or other materials uploaded or created through the Service.

Account Terms

When you create an account with us, you agree to the following:

• Provide accurate, current, and complete information during registration
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breaches

Subscriptions and Billing

Our subscription terms are as follows:

• Subscriptions are billed in advance on a monthly or yearly basis
• Subscriptions automatically renew unless cancelled before the renewal date
• We may change subscription prices with 30 days advance notice
• You may cancel your subscription at any time through your account settings

Refund Policy

We want you to be completely satisfied with Wosh. Our refund policy follows industry standards and is designed to be fair to all customers:

Refund Eligibility

• Refund requests must be made within 14 days of the initial purchase date
• Refunds are primarily available for first-time purchases
• Repeated refund requests may be denied to prevent abuse

How to Request a Refund

• Contact our support team at [email protected] with your order details
• Refund requests are typically processed within 5-10 business days
• Refunds are issued to the original payment method

Non-Refundable Situations

• Requests made after the 14-day refund period
• Partial month or year refunds for cancelled subscriptions
• Accounts terminated due to Terms of Service violations

Payment Processing

Payments for Wosh subscriptions are processed by our authorized payment partners:

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these terms:

• Use the Service only for lawful business purposes
• Do not attempt to harm, disrupt, or overload our systems
• Do not interfere with other users' access to the Service
• Do not reverse engineer, decompile, or attempt to extract source code
• Do not access features or data you are not authorized to access

Intellectual Property

The Wosh platform, including its design, features, code, and content, is owned by Nefarius Apps Bilgi Teknolojileri Limited Şirketi. You are granted a limited, non-exclusive, non-transferable license to use the Service for your business operations. You may not copy, modify, distribute, or create derivative works of the Service.

Your Data

You retain all rights to the data you upload or create through the Service. We do not claim ownership of your customer data, vehicle records, or business information. You may export your data at any time through the platform's export features.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEFARIUS APPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

Termination

We may suspend or terminate your access to the Service at any time for violation of these terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. You may request a data export before account deletion.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the platform. Your continued use of the Service after changes take effect constitutes acceptance of the revised terms.

Contact Information

For questions about these Terms of Service, please contact us: