Privacy Policy

Introduction

Wosh, operated by Nefarius Apps Bilgi Teknolojileri Limited Şirketi ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car wash CRM platform and related services.

Data Controller

Information We Collect

We collect the following types of information:

• Personal identification information (name, email address, phone number)
• Business information (company name, business address, tax ID)
• Vehicle information (license plates, brands, models, service history)
• Transaction data (payment information, service records, invoices)
• Usage data (login times, feature usage, browser type, IP address)
• Communication data (SMS history, customer interactions, notes)

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our CRM services
• To communicate with you about your account and services
• To improve and personalize your experience
• To analyze usage patterns and optimize our platform
• To comply with legal obligations and protect our rights

Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data transmission, encrypted storage, regular security audits, and access controls. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your data at any time by contacting us.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform:

• Payment processors (Paddle) for subscription billing
• SMS gateway providers for customer notifications
• Cloud hosting providers for data storage
• Analytics services for usage insights

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to data portability
• Right to object to certain processing activities

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: